Shopclues

About Shopclues Shopclues was founded in 2011 by Sandeep Aggarwal, Radhika Aggarwal, and Sanjay Sethi. Gurgaon based startup is one of the rising Indian e-commerce stars. The company founded with a vision of getting all the local market products online through it assures hassle-Free Shopping Experience with Easy Returns, Quality Products, and On-time Delivery. With […]

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shopclues

About Shopclues

Shopclues was founded in 2011 by Sandeep Aggarwal, Radhika Aggarwal, and Sanjay Sethi. Gurgaon based startup is one of the rising Indian e-commerce stars. The company founded with a vision of getting all the local market products online through it assures hassle-Free Shopping Experience with Easy Returns, Quality Products, and On-time Delivery. With a wider selection of products at lower price points, the five-year-old company targets tier 2 & 3 audiences. The Shopclues Discounts make these products more accessible for masses.

Payment Methods – Choice to pay as per your Convenience

At Shopclues, customers can pay for their orders using a variety of methods all the online payments are secured by SSL. The payment modes accepted include credit & debit cards, Netbanking, COD, and cluesBucks. EMI is available as a payment option on orders above Rs. 2500.

Return & Refund Policy of the Online Marketplace

In the case of a return or replacement, the request should be submitted within 10 days of receiving the order. Replacement is eligible for a defective product, missing parts, or when the received item is not as per description. All the original price tags and packaging should be intact for a return.

The return request tab can be found in the order history section of my account after signing into Shopclues account. Pickup of the product will be arranged after reviewing the request. Cancellation request can be made before the order is shipped by logging into shopclues account. The refund for canceled orders will depend on the mode of payment and may take a maximum of 10-15 days.

Delivery and Shipment of your Order

A confirmation is sent via SMS or email to customers once the order is confirmed. It may take anywhere from 1 to 3 days to get an order shipped. Order status can be checked anytime, customers are also informed about any delay in the delivery. The delivery of your order can also be shipped as per your convenience. The option to schedule the time of delivery is available before it is dispatched.

Download the Shopclues mobile app to get access to awesome deals of the online marketplace. There are simplified search options to make your shopping fast and convenient. App-exclusive offers are also available.